(02) 7265 1558 Start a referral
An Aboriginal support worker and participant together on the Sydney coastal walk

Done being let down? So were they.

NDIS support workers in Sydney
who show up, week after week.

Sydney’s Aboriginal-owned provider of support work and support coordination, open to all. Meet your worker before you say yes.

Start a referral Call (02) 7265 1558
Rated 5.0 on Google reviews NDIS registered provider to October 2028 Same-day response to every referral Serving all of Sydney
An NDIS participant waving in front of the Sydney Opera House on a harbour ferry outing
Tegrity participants and support workers together on the coast under a clear blue sky
Support workers and participants at a community barbecue in a Sydney park
A Tegrity support worker and NDIS participant sharing a hug at a Sydney station
The Tegrity team in branded shirts raising their arms together on the beach
Two participants taking a selfie in front of the Sydney Opera House
Participants enjoying a night out tenpin bowling
A Tegrity Services coordinator in conversation with an NDIS participant at a Sydney park
Tegrity participants and support workers together by the water at Sans Souci in branded shirts
The Tegrity difference

We fixed the reasons people leave providers

Ask any family who has churned through agencies. It is the no-shows, the strangers and the mystery invoices. Here is our answer to each, shown in writing.

No silent no-shows

If a worker can't make it, you hear from us first, with a replacement offered in the same message. Your roster is visible a full fortnight ahead.

The same faces, every week

You are matched with a small, consistent team. Your routine gets learned once, not re-explained every shift, and no one new arrives without meeting you first.

Invoices with no mysteries

Every line maps to a shift you actually received, at the published rate, against your plan budget. Question anything and we show you the record.

This is how supports should run.

Start a referral

Acknowledged the same business day, every time.

We do two things, and we do them well

We focused our services so every participant gets our full attention. No long menu, no vague programs. Just the two supports families actually ask for.

Tegrity participants and support workers sharing a meal together on a sunny community outing

Support Work

Daily life, community access and social participation. Every provider says that line. The difference is how it runs:

  • Matched, not whoever was free. You meet your worker before the first shift, and you can say no.
  • The same small team every week. Your routine gets learned once, not re-explained every shift.
  • Real outings, including the Wednesday rec group. Beach walks, bowling, barbecues, museum days.
  • Mental health experience. Our recovery-focused psychosocial support keeps the same trusted worker with you week after week.
Learn more about Support Work Now taking new participants
A Tegrity support coordinator and an NDIS participant together at Circular Quay, Sydney Harbour

Support Coordination

Just got a plan and not sure what happens next? We turn the PDF into supports that actually start. In practice:

  • A named coordinator with a direct number. The same person every call, not a queue.
  • Every provider on the table, not just ours. Our conflict-of-interest rule is written down, and we follow it.
  • Budget tracking you can actually read. Where the funding is going, in plain English, before it runs out.
Learn more about Support Coordination Capacity open right across Sydney

What happens after you get in touch

No mystery, no waiting by the phone. This is the actual process, with the timeframes we hold ourselves to.

Same business day

Enquire

Call, or send the three-minute referral form. We acknowledge every enquiry the day it arrives.

Within one week

Meet & match

We visit, listen, and match you with a worker or coordinator who actually fits. You meet them before you say yes.

Typically within two weeks

Supports begin

Rates in writing first, from the NDIS price guide. Then your roster arrives in advance, and the first shift lands on time.

Start step one today

For support coordinators & plan managers

Referrals that don't disappear into a void

You need providers who respond, match well, and report back. Here is what we commit to on every referral you send.

AcknowledgementSame business day, every referral, in writing
Worker matchedWithin five business days, or we tell you why
Progress reportsSame-day case notes available on request
If we can't helpWe say so straight away and suggest who can
Start a referral

Current capacity

Open for new participants

Taking new participants for both Support Work and Support Coordination, right across Sydney. Updated monthly.

Referrals acknowledged the same business day

The questions you actually want answered

Not "what is the NDIS". You know that. These are the things providers usually make you ring up to find out.

What does it cost?

You never pay out of pocket. We charge in line with the NDIS Pricing Arrangements, and every rate is in writing before anything starts. See our rates in dollars.

How do we switch from another provider?

You have the right to change providers at any time. We schedule your first shift before your old agreement ends, so there is no gap in support. How switching works, or call us.

You offer both services. Is that a conflict?

It can be, which is why we manage it openly: our coordinators present all provider options, never just Tegrity. Ask for the full policy.

What about Occupational Therapy?

We have focused our services on Support Work and Support Coordination, so OT is no longer offered. We are glad to suggest trusted local OT providers. Call us for a referral.

P.S. Heard of us as “Integrity Services”? That’s us. Tegrity is integrity minus the “in”. The story of our name.

What participants and families say

From people we support right across Sydney. Read our reviews on Google →

★★★★★
“I tried multiple providers with no luck and was nearly ready to give up on the NDIS altogether. Then I found Tegrity, and I started achieving my goals and actually understanding my plan.”
Carly, Narwee
★★★★★
“Tegrity matched me with an Aboriginal Support Coordinator and Aboriginal Support Workers, support I’d found really difficult to access anywhere else. Having a team that understands my culture means everything.”
Cory, Newtown

Send a referral. Hear back today.

The form takes about three minutes, captures NDIS details and plan dates.

Start a referral

Prefer to talk it through first? Call (02) 7265 1558

Now taking new participants right across Sydney