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Tegrity Services · NDIS Registered Provider · Integrity, built in.

No more strangers
at the door.

The same support workers every week, your roster before the fortnight starts, and invoices that match your plan. Built by people who run supports, for families who've been let down before.

Start a referral — it takes 3 minutes Talk to us first

Acknowledged the same business day. You meet your worker before anything starts.

An NDIS participant waving in front of the Sydney Opera House on a harbour ferry outing
Tegrity participants and support workers together on the coast under a clear blue sky
Support workers and participants at a community barbecue in a Sydney park
A Tegrity support worker and NDIS participant sharing a hug at a South-West Sydney station
The Tegrity team in branded shirts raising their arms together on the beach
Two participants taking a selfie in front of the Sydney Opera House
Participants enjoying a night out tenpin bowling
A Tegrity Services coordinator in conversation with an NDIS participant at a South-West Sydney park
Tegrity participants and support workers, women and men, together by the water at Sans Souci in branded shirts
Registered with the NDIS Commission until October 2028 Inner West, South Sydney & Canterbury-Bankstown Referrals acknowledged same business day Rates published, per the NDIS Pricing Arrangements
The Tegrity difference

We fixed the reasons people leave providers

Ask any family who has churned through agencies. It is the no-shows, the strangers, the unreturned calls and the mystery invoices. Here is our answer to each.

No silent no-shows

If a worker can't make it, you hear from us first, with a replacement offered in the same message. Never an empty doorway and a voicemail later.

The same faces, not a stranger each week

You are matched with a small, consistent team. Nobody should have to re-explain their routine, their home and their life every shift.

You know who's coming before the fortnight starts

Your roster is visible a full fortnight ahead. If something changes, we flag it, we don't spring it on you at the door.

Invoices with no mysteries

Every line maps to a shift you actually received, at the published rate, against your plan budget. Question anything and we show you the record.

This is how supports should run.

Start a referral — it takes 3 minutes

Acknowledged the same business day, every time.

We do two things, and we do them well

We focused our services so every participant gets our full attention. No long menu, no vague programs. Just the two supports families actually ask for.

Tegrity participants and support workers sharing a meal together on a sunny community outing

Support Work

Daily life, community access and social participation. Every provider says that line. The difference is how it runs:

  • Matched, not whoever was free. You meet your worker before the first shift, and you can say no.
  • The same small team every week. Your routine gets learned once, not re-explained every shift.
  • Real outings, including the Wednesday rec group. Beach walks, bowling, barbecues, museum days.
  • Same-day case notes. Ask what happened on any shift and we show you, in writing.
Refer for Support Work Now taking new participants

Learn more about Support Work →

A Tegrity support coordinator and an NDIS participant together at Circular Quay, Sydney Harbour

Support Coordination

Just got a plan and not sure what happens next? We turn the PDF into supports that actually start. In practice:

  • A named coordinator with a direct number. The same person every call, not a queue.
  • Every provider on the table, not just ours. Our conflict-of-interest rule is written down, and we follow it.
  • Budget tracking you can actually read. Where the funding is going, in plain English, before it runs out.
  • Supports that start. We chase the providers and the paperwork so you don't have to.
Refer for Coordination Capacity open across Inner West & South Sydney

Learn more about Support Coordination →

What happens after you get in touch

No mystery, no waiting by the phone. This is the actual process, with the timeframes we hold ourselves to.

Same business day

Enquire

Call, or send the referral form. We acknowledge every enquiry the day it arrives.

Within one week

Meet & match

We visit, listen, and match you with a worker or coordinator who actually fits.

Before anything starts

Service agreement

Clear rates from the NDIS price guide, in writing. No surprises on the first invoice.

Typically within two weeks

Supports begin

Your roster is visible in advance, and your first shift arrives on time.

Start step one today

The fit promise

You meet your worker before supports start. If someone is not the right fit, say so and we rematch you. No awkward conversations, no hard feelings.

The Tegrity Wednesday rec group, women and men together for a selfie in a sunny Sydney park

Wednesdays are for the rec group

This Wed · 17 Jun Pickleball · 10am–12pm · 101 Raleigh Rd, Milperra Details →

Every week, our participants and workers head out together. Beach walks, bowling, barbecues, footy, museum days. Real outings with the same friendly faces, not an activity sheet.

New faces are always welcome. It is also the easiest, lowest-pressure way to meet us before committing to anything.

  • Every Wednesday, across Inner West and Sydney
  • Open to new participants and their families
  • Can be funded through your NDIS Core budget
Ask about this Wednesday

See where we go and how it works →

For support coordinators & plan managers

Referrals that don't disappear into a void

You need providers who respond, match well, and report back. Here is what we commit to on every referral you send.

AcknowledgementSame business day, every referral, in writing
Worker matchedWithin five business days, or we tell you why
Progress reportsSame-day case notes available on request
If we can't helpWe say so straight away and suggest who can
Send a referral — acknowledged today

Current capacity

We’re open to new Support Work participants right across our service area — Inner West, South Sydney and Canterbury-Bankstown.

Support Coordination capacity is open too. See current availability →

The questions you actually want answered

Not "what is the NDIS". You know that. These are the things providers usually make you ring up to find out.

What does it cost?

We charge in line with the current NDIS Pricing Arrangements and Price Limits, and we put our rates in writing before anything starts. Ask for our rate card.

How do we switch from another provider?

You have the right to change providers at any time. We will help with notice periods and make the handover smooth. Read our switching guide, or call us and we'll walk you through it.

You offer both services. Is that a conflict?

It can be, which is why we manage it openly: our coordinators present all provider options, never just Tegrity. Ask for the full policy.

What about Occupational Therapy?

We have focused our services on Support Work and Support Coordination, so OT is no longer offered. We are glad to suggest trusted local OT providers. Call us for a referral.

What participants and families say

From people we support across Inner West, South Sydney and Canterbury-Bankstown.

★★★★★
“Three years with Tegrity and they’ve never stopped helping me work towards my goals. I’m really glad I found them.”
— Paul, Redfern
★★★★★
“Tegrity helped me find stable housing and I look forward to the Wednesday rec group every week.”
— Mark, Waterloo
★★★★★
“Whenever I’ve been going through a difficult period, Tegrity have been there. Couldn’t find anyone better.”
— Shane, Little Bay
★★★★★
“I tried multiple providers with no luck and was nearly ready to give up on the NDIS altogether. Then I found Tegrity — and I started achieving my goals and actually understanding my plan.”
— Carly, Narwee
★★★★★
“Tegrity connected me with the right therapists and helped me understand how to get the most out of my NDIS plan. I finally feel in control of my support.”
— Thalia, Marrickville
★★★★★
“Tegrity matched me with an Aboriginal Support Coordinator and Aboriginal Support Workers — support I’d found really difficult to access anywhere else. Having a team that understands my culture means everything.”
— Cory, Newtown

Send a referral. Hear back today.

The form takes about three minutes, captures NDIS details and plan dates, and accepts a plan upload.

Start the referral form

Prefer to talk it through first? Call (02) 7265 1558

Now taking new Support Work participants across Inner West, South Sydney and Canterbury-Bankstown

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