NDIS provider in Alexandria —
support that turns up, week after week.
Tegrity Services provides NDIS support work and support coordination across Alexandria and Green Square — a small, steady team of workers, rosters set before the fortnight, and invoices that reconcile against your plan.

“Tegrity helped me find stable housing and I look forward to the Wednesday rec group every week.”— Mark, Waterloo
Support Work in Alexandria
Alexandria has shifted from industrial backstreets to one of the inner south's fastest-growing residential pockets, and the number of NDIS participants living here is growing with it. We match each participant with a small, familiar support team so support feels reliable, not transactional, and we publish the roster before the fortnight begins.
Green Square and Erskineville stations, plus the bus network along Botany and McEvoy, make community access across the inner city workable without a car. Alexandria Park and nearby Sydney Park give accessible outdoor options we can build into a plan. Support covers community access, personal care, social participation and domestic assistance — dependable in-home NDIS support, or what many families call home care, delivered across Alexandria and Green Square.
Daily living support at home in Alexandria
Alongside getting out and about, most weeks include the quieter work at home — a hand keeping the apartment liveable, laundry, and meals that match how you actually eat. Green Square's fast-growing towers mean plenty of participants here live in a smaller footprint, so our workers shape the routine around your actual space rather than a generic checklist — and stick with it, so it's the same face each time, not a new worker learning your kitchen from scratch. It's unglamorous work, but steady help with daily life at home is usually what lifts quality of life first — before any of the bigger goals get moving. For the full picture of what's covered and how it's funded, see our guide to assistance with daily living.
How NDIS funding covers support in Alexandria
Support work is funded from the Core budget in your NDIS plan; support coordination sits under Capacity Building. As a registered provider, Tegrity can work with you however that funding is managed — NDIA-managed, plan-managed or self-managed. Before supports begin we confirm the hours, the rate and the schedule in writing, so your service agreement matches what your NDIS funding actually allows. No surprise invoices — and if you or your plan manager want to check how hours were used, case notes are available on request.
Support Coordination in Alexandria
Coordination in Alexandria means knowing the new local layer — the Green Square town centre and library, nearby allied health, and the services many participants are already linked to. We connect those threads into a plan that moves.
We manage coordinator caseloads to support direct contact when a plan changes mid-stream. We manage renewals and reviews, build service agreements, source providers across every category, and present all options in writing under a clear conflict-of-interest policy.
Getting around Alexandria
From the cafes around The Grounds to Alexandria Park and the Green Square precinct, our workers know the suburb, its public transport connections and its accessible routes — which matters more than it sounds when you're getting someone to an appointment on time.
We serve Alexandria (2015) and the surrounding inner city: Erskineville, Beaconsfield, Waterloo, Zetland and Green Square. If you’re on the Waterloo side of Botany Road, our Waterloo page covers your patch in detail. Referrals receive a clear written next step, and you meet your worker before supports begin.
Current local group activity: Wednesday Rec Group at Perry Park. For the current nine-week block, Tegrity’s Wednesday rec group meets at Perry Park. New participants can enquire before attending; see the current Rec Group details.
We’re also a proudly Aboriginal-owned, culturally safe team — and everyone is welcome.
Choosing an NDIS provider in Alexandria
Plenty of providers list Alexandria on a service-area page. Before you commit to any of them — including us — ask three things: who exactly will be turning up (names, not a pool), how the roster is communicated, and what happens when a worker is sick. Our answers: a small, consistent support team you meet before supports begin, a roster set before each fortnight starts, and a known backup worker rather than a stranger at the door. And if we don’t have capacity, we say so plainly and suggest who else to ask.
Referrals that don't disappear into a void
You need providers who respond, match well, and report back. Here is what we commit to on every referral.
Current capacity
Ask us to confirm Support Work availability in:
Support Coordination availability changes with coordinator fit and schedules. Ask us to confirm current capacity across the inner city.
NDIS support in Alexandria — common questions
Are you a registered NDIS provider in Alexandria?
Yes. Tegrity Services is a registered NDIS provider (registration 4050099017) delivering support work and support coordination across Alexandria and Green Square. Registration means we're audited against the NDIS Practice Standards, and we can support NDIA-managed participants as well as plan-managed and self-managed plans.
Which areas around Alexandria do you cover?
We provide NDIS support work and support coordination across Alexandria and the surrounding suburbs — Erskineville, Beaconsfield, Waterloo, Zetland and Green Square. If you're just outside that list, call (02) 7265 1558 to check current availability.
How do your support workers get around Alexandria?
Green Square and Erskineville stations, plus the bus network along Botany and McEvoy Roads, connect community access across the inner city. We build travel time into the roster so support hours go to the participant, not to logistics.
Can I switch to Tegrity from another provider in Alexandria?
Yes. Check the actual notice and cancellation terms in your current service agreement, confirm Tegrity has capacity in Alexandria, then give any required notice in writing. We can help plan the handover to reduce the risk of a support gap.
What does a support worker in Alexandria help with day to day?
The everyday things: personal care and household tasks, meal preparation, medication prompts, help getting to appointments via Green Square or Erskineville stations, and community access — Alexandria Park, Sydney Park, or the Get Active sports program at Perry Park. Supports are agreed with you and funded from the Core budget in your NDIS plan.
Send a referral. Get a clear next step.
The form takes about three minutes, captures NDIS details and plan dates.
Start the referral formPrefer to talk it through first? Call (02) 7265 1558