NDIS support in Redfern,
the same faces every week.

Support Work in Redfern

Redfern is one of the most connected suburbs in Sydney, and we use that. Redfern Station feeds nearly every line through Central, which opens up appointments, day programs and community access across the inner city without anyone needing a car. We build transit time into the roster so support hours go to the participant, not to working out a route.

Support work here covers community access, personal care, social participation and domestic assistance. The same workers return week after week, the roster is published before the fortnight starts, and changes are flagged to you first. Participants are welcome at our Wednesday Recreation Group, a long-running weekly social outing program.

Support Coordination in Redfern

Redfern sits beside some of the city's densest service networks — the Aboriginal Medical Service on Turner Street, Redfern Community Centre, and Royal Prince Alfred Hospital a short hop away in Camperdown. A good coordinator turns that into a working plan, not a list of phone numbers.

Our coordinators carry smaller caseloads than the industry average, so they can act when something shifts mid-plan. We source providers across every support category, manage renewals and reviews, and — because we offer support work too — we put our conflict-of-interest policy in writing and present every provider option, not just Tegrity.

Getting around Redfern

Redfern and Waterloo carry a large share of the inner city's social-housing and NDIS population, and the area is changing fast. Our workers know the difference between the quiet end near Redfern Park and the busier streets around the station, and they plan visits accordingly.

We serve Redfern (2016) and the surrounding inner city: Waterloo, Eveleigh, Darlington, Chippendale and Surry Hills. Referrals are acknowledged the same business day, in writing, and you meet your worker before supports begin.