Rates and invoicing are agreed before support starts. For NDIA-managed and plan-managed supports, invoices are normally sent to the NDIA or plan manager. Self-managed participants receive invoices under their service agreement. You remain responsible for checking that requested supports are funded and that sufficient budget is available. We do not charge above the applicable NDIS price limit, and the current dollar rates are published below.
All NDIS supports are GST-free. The rates below cover support work and coordination only — activities you attend (gym fees, market entry, transport fares) are separate personal costs not funded through your support worker line.
One distinction up front: these are the prices charged to NDIS plans, not support worker wages. What a worker takes home is set by the SCHADS award and is a different, lower figure — if you are a support worker researching pay, see work with us instead.
Support work rates: how they are structured
Support work rates are not a single flat figure — they vary by time of day and day of the week. The NDIA sets a standard weekday daytime rate as the base, then applies percentage loadings for other times. Loadings reflect the higher cost of staffing evenings, weekends, and public holidays.
| Time period | When it applies | 2026–27 rate per hour |
|---|---|---|
| Weekday daytime | Monday–Friday, 6:00am–8:00pm | $73.58 |
| Weekday evening | Monday–Friday, from 8:00pm | $81.07 |
| Saturday | All hours | $103.54 |
| Sunday | All hours | $133.50 |
| Public holiday | All hours on public holidays | $163.46 |
| Provider travel | Where billable under the Pricing Arrangements | $1.00 per km |
These are the 2026–27 NDIS price limits for 1:1 community and daily-life support (National rates) — the same figures that appear on your invoice, to the cent. Overnight and high-intensity supports have their own rates in the Pricing Arrangements; ask us if that applies to you.
Your shift time determines which rate applies. A support worker shift that starts at 7:30pm and ends at 9:30pm spans two rate periods: the first 30 minutes at the weekday daytime rate, the remainder at the evening rate.
Weekend loadings are worth planning around. The NDIS Saturday support worker rate for 2026–27 is $103.54 per hour — about 41% above the weekday daytime rate — and the Sunday rate is $133.50, about 81% above. The same support costs your plan noticeably more on a weekend, so if your goals can be met on weekdays, your funding stretches further.
What you actually pay
NDIS price limits are maximum prices set by the NDIA — a provider can charge less, but not more for a price-limited support. Evening, weekend and public-holiday shifts generally draw down more funding than the same hours on a weekday daytime rate. The impact depends on the support item, plan, funding period and roster. We therefore confirm the applicable rate, cancellation terms, plan-management method and invoicing process before supports begin. Tegrity bills at or below the applicable NDIS price limit. If you are ready to start, make a referral and we will map the proposed rates to your service agreement before anything is billed.
Support items: the codes behind these rates
Every rate on this page is attached to an NDIS support item — the numbered line in the Pricing Arrangements that also appears on invoices and in the myplace portal. The support item number tells you exactly what was billed and which price limit applies to it. Examples for the supports we deliver:
| Support item number | What it covers | 2026–27 limit |
|---|---|---|
| 04_104_0125_6_1 | Access community, social and recreational activities — weekday daytime | $73.58 per hour |
| 01_011_0107_1_1 | Assistance with self-care activities — standard, weekday daytime | $73.58 per hour |
| 07_002_0106_8_3 | Support coordination — Level 2: coordination of supports | $100.14 per hour |
Evening, weekend and public-holiday shifts bill under their own support item numbers at the loaded rates in the table above, and each support item draws from a specific budget category in your plan — so two invoices for the same number of hours can cost your plan different amounts depending on which items were delivered. If a support item on an invoice ever looks unfamiliar, call us and we will match every line to the shifts that were actually delivered.
Community participation: group vs individual rates
Community participation (social and community participation) can be funded as 1:1 support or as group support. Both draw from Core Supports, but the cost to your plan is very different.
With group support, the support worker’s hourly rate is divided across participants. The NDIS sets maximum rates for each group ratio:
| Ratio | Participants per worker | Cost to your plan per hour |
|---|---|---|
| 1:1 (individual) | One participant | Full hourly rate |
| 1:2 (group) | Two participants | Approx. 56% of hourly rate per participant |
| 1:3 (group) | Three participants | Approx. 40% of hourly rate per participant |
| 1:4 (group) | Four participants | Approx. 31% of hourly rate per participant |
Group rates are not simply the hourly rate divided by the number of participants — the NDIS applies a slight premium above a straight division to reflect the additional coordination involved. The figures above are approximate. Your service agreement will confirm the exact rates for each group ratio.
Tegrity’s Wednesday rec group runs as a small group with consistent participants, typically at a 1:3 or 1:4 ratio. It is one of the most cost-effective ways to use community participation funding.
Support Coordination rates
The NDIS describes three levels of support coordination: Level 1 support connection, Level 2 support coordination, and Level 3 specialist support coordination. Tegrity provides Level 2 only. Check the level and funding in your plan before arranging the service.
| Level | What it covers | Rate |
|---|---|---|
| Level 2 — Support Coordination | Plan implementation, provider sourcing, budget monitoring, plan review preparation | $100.14 per hour |
Support coordination does not have time-of-day loadings — the same rate applies regardless of when coordination tasks are completed. Your plan will specify the total dollar amount funded for coordination, not a number of hours. The hours available to you depend on the hourly rate at the time. Read more about how our support coordination service works.
What is included in the support worker rate
The hourly rate covers the support worker’s time and the provider’s obligations as an employer and registered NDIS provider. It includes:
- Worker wages and employer on-costs (superannuation, workers compensation)
- NDIS Worker Screening checks and ongoing compliance
- Insurance and registration costs
- Administration and scheduling
- Training and professional development
It does not cover: activity costs (entry fees, memberships, tickets), participant transport fares, or meals. These are personal costs unless your plan specifically funds them under an exceptional circumstances clause.
Travel time is sometimes billable if a worker travels more than 30 minutes to reach you — the rules are set by the NDIS Pricing Arrangements. We are transparent about travel billing before any shift starts. For a picture of what the funded hours actually involve day to day, see our guide to what a disability support worker does.
Why do NDIS rates change on 1 July?
The NDIA reviews its price limits every financial year through the Annual Pricing Review, which examines the Fair Work Commission’s Annual Wage Review decision, superannuation settings and the real cost of delivering supports before deciding whether the caps should move. Any changes take effect from 1 July, the start of the NDIS financial year — the 2026–27 schedule took effect on 1 July 2026. The updated limits are published in the NDIS Pricing Arrangements and Price Limits on the NDIA’s website. For participants, the practical effect is that the hourly rate on your invoices can change at 1 July even though nothing about your supports has changed; plan budgets are generally indexed at review so funding keeps pace. Registered providers must treat the new limits as a ceiling — they may charge up to, but never above, the published price. When the schedule changes, we update service agreements and confirm the new rates with every participant before they appear on an invoice.
Here is what that looked like this year. In June 2026 the Fair Work Commission’s 2026 Annual Wage Review lifted modern-award minimum wages by 4.75% from 1 July 2026 — including the SCHADS award that covers disability support workers. The NDIA’s price limits moved in step: the 2025–26 limits, in place since 1 July 2025, rose by about 4.8% across 1:1 support work when the 2026–27 schedule took effect:
| Time period | 2025–26 (from July 2025) | 2026–27 (from July 2026) |
|---|---|---|
| Weekday daytime | $70.23 | $73.58 |
| Weekday evening | $77.38 | $81.07 |
| Saturday | $98.83 | $103.54 |
| Sunday | $127.43 | $133.50 |
| Public holiday | $156.03 | $163.46 |
If an older quote or service agreement shows the July 2025 figures, that is why the numbers differ from your current invoices — nothing about your supports changed, only the schedule. For the full breakdown of this year’s changes, see what changed in the 2026 price guide.
Frequently asked questions
Do I need to pay anything upfront?
No. Tegrity is paid directly from your NDIS plan, either by the NDIA (if you are agency-managed) or by your plan manager. You do not pay out of pocket. Before we begin, you will sign a service agreement that sets out the supports, rates, and billing arrangements.
Can rates change during my plan year?
Yes. If the NDIA updates the Pricing Arrangements during your plan year (which typically happens on 1 July), registered providers can apply updated rates from that date. We notify participants when rates change and update service agreements accordingly. Rates can only increase up to the new price limit — providers cannot charge above the maximum set by the NDIA.
What if my plan runs out of funds before the year ends?
If your Core Supports budget runs low, we will let you know. You have options: reduce shift frequency or duration for the remainder of the plan year, request an unscheduled plan review if your needs have significantly changed, or adjust the mix of activities to extend funding. Your support coordinator (if you have one) can help you model the options and decide the best course of action.
Does Tegrity charge the same rate for all participants?
Yes. We charge at the NDIS price limit for each support type — there is no variation based on individual circumstances. The rate that applies to you depends on the support category, the time and day of the shift, and whether the support is individual or group-based. Your service agreement will specify the exact rates before any support begins.
What is the NDIS Saturday support worker rate?
For 2026–27, the NDIS price limit for 1:1 support work on a Saturday is $103.54 per hour, applying to all hours of the day. The Sunday rate is $133.50 and the public holiday rate is $163.46. Tegrity charges at or below these limits, and your service agreement lists the exact rate before any weekend shift is rostered.
Questions about what your plan will fund?
Call us and we will walk through what your plan includes, what rates apply, and what you can use the funding for. No referral needed.