You never pay out of pocket. Tegrity is paid directly from your NDIS plan — by the NDIA or your plan manager — and there are no fees outside what your plan funds. Our NDIS support worker rates follow the NDIS pricing schedule — the Pricing Arrangements set by the NDIA each year — and we never charge above the price limit. The actual dollar rates are published below.
All NDIS supports are GST-free. The rates below cover support work and coordination only — activities you attend (gym fees, market entry, transport fares) are separate personal costs not funded through your support worker line.
Support work rates: how they are structured
Support work rates are not a single flat figure — they vary by time of day and day of the week. The NDIA sets a standard weekday daytime rate as the base, then applies percentage loadings for other times. Loadings reflect the higher cost of staffing evenings, weekends, and public holidays.
| Time period | When it applies | 2026–27 rate per hour |
|---|---|---|
| Weekday daytime | Monday–Friday, 6:00am–8:00pm | $73.58 |
| Weekday evening | Monday–Friday, from 8:00pm | $81.07 |
| Saturday | All hours | $103.54 |
| Sunday | All hours | $133.50 |
| Public holiday | All hours on public holidays | $163.46 |
| Provider travel | Where billable under the Pricing Arrangements | $1.00 per km |
These are the 2026–27 NDIS price limits for 1:1 community and daily-life support (National rates) — the same figures that appear on your invoice, to the cent. Overnight and high-intensity supports have their own rates in the Pricing Arrangements; ask us if that applies to you.
Your shift time determines which rate applies. A support worker shift that starts at 7:30pm and ends at 9:30pm spans two rate periods: the first 30 minutes at the weekday daytime rate, the remainder at the evening rate.
Weekend loadings are worth planning around. The NDIS Saturday support worker rate for 2026–27 is $103.54 per hour — about 41% above the weekday daytime rate — and the Sunday rate is $133.50, about 81% above. The same support costs your plan noticeably more on a weekend, so if your goals can be met on weekdays, your funding stretches further.
What you actually pay
NDIS price caps are maximum prices set by the NDIA — a provider can charge less, but never more. For funded supports, you do not pay out of pocket: each shift is billed against the relevant budget in your plan, and the invoice goes to the NDIA or your plan manager. What the caps really decide is how far your plan stretches. Rostering support work across Sydney every fortnight, we see this constantly: an evening, weekend or public-holiday shift draws down funding noticeably faster than the same hours on a weekday morning, because the loaded rate applies to every hour of the shift. Participants with identical budgets can end the plan year in very different positions purely because of when their shifts were rostered. That is why we talk through scheduling before supports begin — a roster built around weekday daytime hours simply lasts longer. Tegrity bills at or below the NDIS price caps, always. If you are ready to start, make a referral and we will map the rates to your plan before anything is billed.
Community participation: group vs individual rates
Community participation (social and community participation) can be funded as 1:1 support or as group support. Both draw from Core Supports, but the cost to your plan is very different.
With group support, the support worker’s hourly rate is divided across participants. The NDIS sets maximum rates for each group ratio:
| Ratio | Participants per worker | Cost to your plan per hour |
|---|---|---|
| 1:1 (individual) | One participant | Full hourly rate |
| 1:2 (group) | Two participants | Approx. 56% of hourly rate per participant |
| 1:3 (group) | Three participants | Approx. 40% of hourly rate per participant |
| 1:4 (group) | Four participants | Approx. 31% of hourly rate per participant |
Group rates are not simply the hourly rate divided by the number of participants — the NDIS applies a slight premium above a straight division to reflect the additional coordination involved. The figures above are approximate. Your service agreement will confirm the exact rates for each group ratio.
Tegrity’s Wednesday rec group runs as a small group with consistent participants, typically at a 1:3 or 1:4 ratio. It is one of the most cost-effective ways to use community participation funding.
Support Coordination rates
Support coordination is funded from Capacity Building, a separate budget line from Core Supports. There are two levels:
| Level | What it covers | Rate |
|---|---|---|
| Level 2 — Support Coordination | Plan implementation, provider sourcing, budget monitoring, plan review preparation | $100.14 per hour |
| Specialist Support Coordination | Complex situations: crisis management, complex needs, multiple system coordination | Higher rate — see the current Pricing Arrangements |
Support coordination does not have time-of-day loadings — the same rate applies regardless of when coordination tasks are completed. Your plan will specify the total dollar amount funded for coordination, not a number of hours. The hours available to you depend on the hourly rate at the time. Read more about how our support coordination service works.
What is included in the support worker rate
The hourly rate covers the support worker’s time and the provider’s obligations as an employer and registered NDIS provider. It includes:
- Worker wages and employer on-costs (superannuation, workers compensation)
- NDIS Worker Screening checks and ongoing compliance
- Insurance and registration costs
- Administration and scheduling
- Training and professional development
It does not cover: activity costs (entry fees, memberships, tickets), participant transport fares, or meals. These are personal costs unless your plan specifically funds them under an exceptional circumstances clause.
Travel time is sometimes billable if a worker travels more than 30 minutes to reach you — the rules are set by the NDIS Pricing Arrangements. We are transparent about travel billing before any shift starts. For a picture of what the funded hours actually involve day to day, see our guide to what a disability support worker does.
Why do NDIS rates change on 1 July?
The NDIA reviews its price limits every financial year through the Annual Pricing Review, which examines award wage movements, superannuation settings and the real cost of delivering supports before deciding whether the caps should move. Any changes take effect from 1 July, the start of the NDIS financial year — the 2026–27 schedule took effect on 1 July 2026. The updated limits are published in the NDIS Pricing Arrangements and Price Limits on the NDIA’s website. For participants, the practical effect is that the hourly rate on your invoices can change at 1 July even though nothing about your supports has changed; plan budgets are generally indexed at review so funding keeps pace. Registered providers must treat the new limits as a ceiling — they may charge up to, but never above, the published price. When the schedule changes, we update service agreements and confirm the new rates with every participant before they appear on an invoice.
Frequently asked questions
Do I need to pay anything upfront?
No. Tegrity is paid directly from your NDIS plan, either by the NDIA (if you are agency-managed) or by your plan manager. You do not pay out of pocket. Before we begin, you will sign a service agreement that sets out the supports, rates, and billing arrangements.
Can rates change during my plan year?
Yes. If the NDIA updates the Pricing Arrangements during your plan year (which typically happens on 1 July), registered providers can apply updated rates from that date. We notify participants when rates change and update service agreements accordingly. Rates can only increase up to the new price limit — providers cannot charge above the maximum set by the NDIA.
What if my plan runs out of funds before the year ends?
If your Core Supports budget runs low, we will let you know. You have options: reduce shift frequency or duration for the remainder of the plan year, request an unscheduled plan review if your needs have significantly changed, or adjust the mix of activities to extend funding. Your support coordinator (if you have one) can help you model the options and decide the best course of action.
Does Tegrity charge the same rate for all participants?
Yes. We charge at the NDIS price limit for each support type — there is no variation based on individual circumstances. The rate that applies to you depends on the support category, the time and day of the shift, and whether the support is individual or group-based. Your service agreement will specify the exact rates before any support begins.
What is the NDIS Saturday support worker rate?
For 2026–27, the NDIS price limit for 1:1 support work on a Saturday is $103.54 per hour, applying to all hours of the day. The Sunday rate is $133.50 and the public holiday rate is $163.46. Tegrity charges at or below these limits, and your service agreement lists the exact rate before any weekend shift is rostered.
Questions about what your plan will fund?
Call us and we will walk through what your plan includes, what rates apply, and what you can use the funding for. No referral needed.