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For support coordinators & plan managers

Refer once.
Get a clear next step.

You need providers who respond, match carefully and report back. We confirm receipt, explain the next step, check current capacity and keep you informed after placement. We provide support work and Level 2 support coordination across our listed Sydney service areas.

Prefer email? info@tegrityservices.com.au. Clear written next step either way.

The Tegrity team in branded shirts together on the grass by the coast
Rated 5.0 on Google reviews NDIS registered provider to October 2028 Clear next steps to every referral Serving our 37 listed Sydney service areas
What we commit to

Referrals that don't disappear into a void

Here is what we promise on every referral you send — so you can place with confidence and close the loop with your participant.

AcknowledgementClear written response on every referral.
Capacity, straightWe tell you up front whether we can take the participant — no chasing, no maybes.
Worker matchedAfter fit and capacity are confirmed.
Progress reportsCase notes available on request; you stay informed after placement.
If we can't helpWe explain that clearly and suggest who to ask — your time isn't wasted.
Transparent billingEvery invoice line maps to a delivered shift, per the NDIS Pricing Arrangements.
What we can take

Match your participant with confidence

Services

Support work & coordination

Daily living, community participation and social support; plus Support Coordination that turns a plan into supports that actually start.

Cultural fit

Aboriginal-owned, culturally safe

Placing an Aboriginal, Torres Strait Islander or First Nations participant? We have Aboriginal support workers and coordinators — and we welcome participants from every background.

See our Aboriginal-owned support → Aboriginal support coordination → Aboriginal support work →
Reliability

Consistent, named workers

A small, consistent team your participant meets before supports start — no revolving strangers, no silent no-shows, rosters visible in advance.

Placing an Aboriginal or Torres Strait Islander participant?

As a First Nations NDIS provider, Tegrity is built for exactly this referral. We have Aboriginal support workers and Aboriginal support coordinators available across our listed Sydney service areas: workers who understand culture, community and family without needing a briefing. We are a culturally safe NDIS provider for Aboriginal, Torres Strait Islander and other First Nations participants, and we welcome everyone. Share our Aboriginal-owned NDIS support, Aboriginal support work and Aboriginal support coordination pages with your participant.

Current capacity

Capacity confirmed for each referral

Capacity moves, so we keep this honest and update it regularly. When in doubt, send the referral or call and we will confirm receipt, current fit and the next step.

Support Work: live capacity check

Tell us the suburb, preferred times and support needs. We will confirm whether we can staff the match properly.

Support Coordination: live capacity check

Capacity across our 37 listed Sydney service areas, with a focus on the Inner West, City and Eastern Suburbs, plus South-West Sydney including Liverpool and Bankstown — and by phone and video anywhere in NSW. Updated regularly.

What to include in your referral

The more you send, the faster we can confirm fit:

Participant & consentName + consent to refer
Plan & budgetLine items + funds available
Support neededService, frequency, any preferences
Send a referral

Quick answers for coordinators

The four things coordinators usually ask before sending a referral.

Is Tegrity Services accepting new NDIS referrals?

Yes. We confirm receipt and explain the next step for every referral and tell you clearly whether we have capacity to match your participant.

How quickly do you respond to a referral?

Every referral receives a clear written next step. We check fit and current capacity before proposing a worker, and explain clearly if we cannot help.

Do you have Aboriginal support workers?

Yes. Tegrity is an Aboriginal-owned, culturally safe provider with Aboriginal support workers and coordinators, a strong option when you are placing an Aboriginal or Torres Strait Islander participant. We support participants from every background.

What areas do you cover?

Support work and Level 2 support coordination are available in our 37 listed Sydney service areas, including the Inner West, City, Eastern Suburbs, South-West, St George and Sutherland Shire. Ask us to confirm current capacity and participant fit before referring.

Send a referral. Get a clear next step.

Three minutes, clear next steps after you get in touch, every time.

Start a referral

Or call (02) 7265 1558 · info@tegrityservices.com.au