NDIS psychosocial support in Sydney — support that turns up.
For people living with psychosocial disability, the thing that helps most is also the thing most providers can't hold steady: the same trusted person, showing up reliably. That consistency is the whole point of how we work.
What is psychosocial disability support?
Psychosocial disability support is NDIS-funded help for people whose disability arises from a mental health condition. Under the NDIS it doesn’t mean clinical treatment — it means practical, consistent help to build routine, confidence and connection: getting up and out on the hard days, keeping appointments, cooking and shopping, and slowly rebuilding social contact toward your plan goals. It’s usually funded from your Core supports (assistance with daily living, and social and community participation) or Capacity Building budget. A support worker walks alongside you day to day; a psychosocial recovery coach is a different, coaching-focused role built around recovery planning. Tegrity provides support work and support coordination for psychosocial disability across Sydney — we don’t provide clinical care or recovery coaching, but your coordinator connects you to those where you need them.
Who it's for
Our psychosocial support suits NDIS participants whose disability arises from a mental health condition — anxiety, depression, schizophrenia, bipolar, PTSD and others — and who want practical, recovery-focused help with daily living, getting out into the community, and staying connected. We provide support work and support coordination, not clinical therapy — but where you need a psychologist, psychiatrist or recovery-focused allied health, your coordinator connects you to them and works alongside them. New to the term? Read our plain-English guide to psychosocial disability and the NDIS.
Mental health support workers, NDIS-experienced
Our mental health support workers are NDIS support workers who are experienced with psychosocial disability — matched to you for fit, then kept consistent, because trust is the working material of mental health support. They help with the parts of the week that a diagnosis makes harder: routines, appointments, community access, and the slow rebuild of confidence.
We are not clinicians, and we don't pretend to be. Our workers support you alongside your psychologist, GP or community mental-health team — and if those clinical supports aren't in place yet, our support coordination helps you find and connect them. Read more about how our support work runs day to day.
How psychosocial support works with us
Consistency matters more here than anywhere. These are the commitments that make support for psychosocial disability actually land.
- The same worker, not a rotating roster. Trust takes time to build and seconds to lose. You meet your worker first, and it's the same small team week after week — so you're never re-explaining a hard day to a stranger.
- Paced to you, not to a clock. Some days are harder than others. Our workers are flexible about what a shift looks like — a walk and a coffee, a hand with the shopping, or just getting out the front door.
- Community connection, gently. Isolation makes psychosocial disability worse. We help you rebuild routine and social contact — including the weekly Wednesday rec group when you're ready, never before.
- Coordination that joins the dots. Where you have clinical supports, our support coordinators keep them working together, and present every provider option in writing.
Questions, answered
Do you provide clinical or mental health treatment?
No — we provide NDIS support work and support coordination, not therapy or clinical treatment. Our support workers help with daily living, community access, routine and social connection. If you need a psychologist, psychiatrist or recovery coach, your coordinator helps you find and connect with them.
Will I have the same support worker each time?
Yes. We match you with a small, consistent team and you meet your worker before the first shift. For psychosocial support especially, that continuity is the point — not a different face each week.
Which areas do you cover?
Can I use this if my plan says 'psychosocial disability'?
Yes. If your NDIS plan funds support under Core (assistance with daily living, social and community participation) or Capacity Building, our support work and coordination fit those budgets. We confirm the detail before anything starts.
Do you provide mental health support workers?
Yes — mental health support workers are the heart of our psychosocial support: NDIS support workers experienced with psychosocial disability, matched for fit and kept consistent week to week. We're not clinicians and we don't replace therapy; we work alongside your psychologist, GP or community mental-health team, and our support coordination can help get those clinical supports in place.