For adults with complex or high support needs in inner-west and eastern Sydney — experienced, consistent support workers who understand your routines, communicate carefully and show up the same every time. Daily living, personal care and community access, built around you.
Acknowledged the same business day. We meet before supports start. We'll be honest if we're the right fit.
When someone has complex or high support needs, the detail of how support is delivered matters enormously — not just what gets done, but who does it, how well they know you, and how carefully the information passes from one shift to the next.
Help with personal care, morning and evening routines, meals and the everyday tasks that keep life running — delivered carefully, consistently and at your pace by workers who know how you like things done.
Support to get out into the community — appointments, social outings, local activities — with a worker who already knows you, so you're not starting from scratch every time. See also: community participation supports.
The same small team, rosters planned a fortnight ahead, and careful written and verbal handovers between workers — so nothing important gets lost between shifts. We also work closely with families and support coordinators.
Families and coordinators tell us the same thing: for people with complex needs, unfamiliar workers create real problems. A team that genuinely knows someone can spot changes early, respond appropriately and build real trust over time.
Tegrity provides NDIS support work and support coordination — experienced, consistent workers for daily living, personal care and community access. We are not a clinical provider and do not offer therapy, nursing or behaviour-support practitioner services.
Some people with complex needs also require high-intensity clinical supports — such as PEG feeding, complex bowel care, or ventilation — which require workers with specific NDIS high-intensity competencies. That is not in our scope. If you have those clinical requirements alongside your everyday support needs, talk to us and we will be upfront about whether we are the right fit, and whether we can work alongside another provider who covers the clinical piece.
If you need experienced, consistent support workers who will genuinely know you — for daily living, personal care, community access and careful coordination with your team — we'd love to talk.
We deliver support across Sydney, with a focus on the Inner West, City and Eastern Suburbs. We are also a proudly Aboriginal-led, culturally safe team — and everyone is welcome.
Yes. We work with adults across inner-west and eastern Sydney who have complex and high support needs — including people who need careful personal care, consistent daily routines, close coordination with families and allied health teams, and workers who really know them. We focus on daily living, personal care and community access, delivered by a small, consistent team.
We're honest about this. Tegrity provides support work and support coordination — not clinical, therapy or behaviour-support practitioner services. Some participants with complex needs also require high-intensity clinical supports (such as PEG feeding, complex bowel care or ventilation) that need workers with specific NDIS high-intensity competencies. That's not what we do. If you have those clinical requirements alongside your day-to-day support needs, get in touch — we'll be upfront about whether we're the right fit, and we can work alongside a provider who covers the clinical piece.
For people with complex or high support needs, a revolving roster of unfamiliar workers isn't just inconvenient — it's genuinely risky. Consistent workers understand individual routines, communication styles, sensitivities and preferences built up over time. They notice changes early and hand over carefully. That's why we roster the same small team, plan rosters a fortnight ahead, and do careful written and verbal handovers between workers — consistency is the work, not an afterthought.
We deliver support across Sydney with a focus on the Inner West, City of Sydney and Eastern Suburbs — including areas such as Redfern, Newtown, Marrickville, Surry Hills, Randwick, Bondi and Maroubra.
Yes. Tegrity Services is a registered NDIS provider (registration number 4050099017), registered with the NDIS Quality and Safeguards Commission. NDIS-registered providers are required to meet the NDIS Practice Standards, which includes worker screening and safeguarding requirements — important for participants with complex needs.
Complex needs often span multiple types of support — here's where to find out more.
To make a referral: referral form — acknowledged the same business day.
Start a referral, or have a yarn with us first. We'll be honest about whether we're the right fit — acknowledged the same business day.
Start a referralOr call (02) 7265 1558